Warranty Policies:
AEM Air Intake System Warranty Policy
AEM warrants that its intake systems will last for the life of your vehicle. AEM will not honor this
warranty due to mechanical damage (i.e. improper installation or fitment), damage from misuse,
accidents or flying debris. AEM will not warrant its powdercoating if the finish has been cleaned with a
hydrocarbon-based solvent. The powdercoating should only be cleaned with a mild soap and water
solution. Proof of purchase of both the vehicle and AEM intake system is required for redemption of a
warranty claim.
This warranty is limited to the repair or replacement of the AEM part. In no event shall this
warranty exceed the original purchase price of the AEM part nor shall AEM be responsible for
special, incidental or consequential damages or cost incurred due to the failure of this product.
Warranty claims to AEM must be transportation prepaid and accompanied with dated proof of
purchase. This warranty applies only to the original purchaser of product and is non-transferable.
Improper use or installation, use for racing, accident, abuse, unauthorized repairs or alterations
voids this warranty. AEM disclaims any liability for consequential damages due to breach of any
written or implied warranty on all products manufactured by AEM. Warranty returns will only be
accepted by AEM when accompanied by a valid Return Merchandise Authorization (RMA)
number. Credit for defective products will be issued pending inspection. Product must be
received by AEM within 30 days of the date RMA is issued.
If you have a warranty issue, please call (310) 484-2322, extension 203 and our customer service
department will assist you. A proof of purchase is required for all AEM warranty claims.
AEM Electronics Products Warranty Policy
Please note that before we can issue a Returned Merchandise Authorization number
(RMA) for AEM Electronics products, it is first necessary for the installer or end user to
contact our Electronics tech line at 1-800-423-0046 to discuss the problem. Most issues
can be solved over the phone. Under no circumstances should a system be returned or
RMA requested before the above process transpires.
Advanced Engine Management Inc. warrants to the consumer that all AEM High Performance
products will be free from defects in material and workmanship for a period of twelve (12) months
from date of the original purchase. Products that fail within this 12 month warranty period will be
repaired or replaced at AEM’s option, when determined by AEM that the product failed due to
defects in material or workmanship.
This warranty is limited to the repair or replacement of the AEM part. In no event shall this
warranty exceed the original purchase price of the AEM part nor shall AEM be responsible for
special, incidental or consequential damages or cost incurred due to the failure of this product.
Warranty claims to AEM must be transportation prepaid and accompanied with dated proof of
purchase. This warranty applies only to the original purchaser of product and is non-transferable.
All implied warranties shall be limited in duration to the said 12 month warranty period. Improper
use or installation, use for racing, accident, abuse, unauthorized repairs or alterations voids this
warranty. AEM disclaims any liability for consequential damages due to breach of any written or
implied warranty on all products manufactured by AEM. Warranty returns will only be accepted
by AEM when accompanied by a valid Return Merchandise Authorization (RMA) number. Credit
for defective products will be issued pending inspection. Product must be received by AEM within
30 days of the date RMA is issued.
AEM Performance Products Warranty Policy
Advanced Engine Management Inc. warrants to the consumer that all AEM High Performance
products will be free from defects in material and workmanship for a period of twelve (12) months
from date of the original purchase. Products that fail within this 12 month warranty period will be
repaired or replaced at AEM’s option, when determined by AEM that the product failed due to
defects in material or workmanship.
This warranty is limited to the repair or replacement of the AEM part. In no event shall this
warranty exceed the original purchase price of the AEM part nor shall AEM be responsible for
special, incidental or consequential damages or cost incurred due to the failure of this product.
Warranty claims to AEM must be transportation prepaid and accompanied with dated proof of
purchase. This warranty applies only to the original purchaser of product and is non-transferable.
All implied warranties shall be limited in duration to the said 12 month warranty period. Improper
use or installation, use for racing, accident, abuse, unauthorized repairs or alterations voids this
warranty. AEM disclaims any liability for consequential damages due to breach of any written or
implied warranty on all products manufactured by AEM. Warranty returns will only be accepted
by AEM when accompanied by a valid Return Merchandise Authorization (RMA) number. Credit
for defective products will be issued pending inspection. Product must be received by AEM within
30 days of the date RMA is issued.
If you have a warranty issue, please call AEM at (310) 484-2322, extension 203 and their customer service
department will assist you. A proof of purchase is required for all AEM warranty claims.
If you believe there is a warranty issue please contact us at: 866-204-3095 |
